# inletAP

> Email-first accounts payable automation for property managers. Vendor invoices arrive
> by email, are parsed and extracted with per-field confidence scores, coded to a property
> and GL account by rules, routed for approval, and posted to QuickBooks Online or exported
> as a CSV whose columns you define yourself.

inletAP is not a property management system, not a general ledger, and moves no money:
there are no ACH or check payment rails. It automates the inbound invoice workflow in
front of whatever you already run.

Every documentation page below is also available as markdown by appending `.md` to its URL. The pages under "Other" are HTML only.

## Getting started

- [Quickstart](https://inlet-ap.com/docs/quickstart.md): Get a real vendor invoice from your inbox into your ledger in about fifteen minutes, without a single implementation call.
- [How inletAP works](https://inlet-ap.com/docs/how-it-works.md): The route an invoice takes from the email a vendor sends to a coded, approved bill in your ledger, and where the design asks a person to step in
- [Intake addresses](https://inlet-ap.com/docs/intake-addresses.md): How your intake mailboxes work, what to publish to vendors, and why mail sent to a domain you own has to be forwarded rather than intercepted
- [Forwarding your existing mailbox](https://inlet-ap.com/docs/email-forwarding.md): Why inletAP cannot receive mail sent to a domain you own, and how to auto-forward the address your vendors already use into an intake mailbox
- [Inviting your team](https://inlet-ap.com/docs/inviting-your-team.md): Add approvers, property managers and an outside bookkeeper to your workspace, pick the right role for each, and understand who is allowed to approve what

## Tutorials

- [Your first coding rule](https://inlet-ap.com/docs/first-rule.md): Turn a coding decision you keep making by hand into a rule, using the real condition vocabulary, and understand what fires and how the actions combine
- [Designing approval tiers](https://inlet-ap.com/docs/approval-tiers.md): How to band invoices by amount, set an SLA and a required number of approvers for each band, and keep the ladder short enough to survive month end
- [Connecting QuickBooks Online](https://inlet-ap.com/docs/connecting-quickbooks.md): How to authorize QuickBooks Online, map vendors, GL codes and properties, what a posted bill contains, and what to do when the connection needs attention
- [Invoice coding](https://inlet-ap.com/docs/coding-invoices.md): What invoice coding means in accounts payable, what a coded document carries, where each value comes from, and how a line is split across properties
- [The month-end export routine](https://inlet-ap.com/docs/month-end-export.md): A calm five-step close: clear the review queue, chase late approvals, export the batch, check what posted, and answer the questions that follow
- [Per-property mailboxes](https://inlet-ap.com/docs/per-property-mailboxes.md): When to give a building its own intake address, when a portfolio catch-all plus rules is simpler, and how routing is decided
- [Splitting an invoice across properties](https://inlet-ap.com/docs/splitting-invoices.md): How to split one invoice across several buildings, why nothing saves until the split reads Balanced, the keyboard contract, and a worked example
- [Allocation templates](https://inlet-ap.com/docs/allocation-templates.md): Save a split once and apply it every month — vendor binding, fixed versus derived templates, what happens when unit counts move, and the 200-template cap

## Reference

- [Invoice statuses](https://inlet-ap.com/docs/invoice-statuses.md): The thirteen statuses a document can hold, what moves it into each one, what moves it out again, and which of them count against your monthly allowance
- [Rules reference](https://inlet-ap.com/docs/rules-reference.md): The exact condition fields and operators the rules engine accepts, what the actions do, how conditions combine, and in what order rules run
- [Extraction confidence](https://inlet-ap.com/docs/extraction-confidence.md): Why confidence is scored per field as well as per document, the threshold that sends an invoice to review, and the escalations that override a high score
- [Exports reference](https://inlet-ap.com/docs/exports-reference.md): Connector kinds and states, export batch statuses, what is written to QuickBooks, what the CSV contains, and how retries avoid posting a bill twice
- [Roles and permissions](https://inlet-ap.com/docs/roles-and-permissions.md): The three roles a workspace can assign, what each one may change, how approval authority is enforced, and why the list is deliberately short
- [Audit trail](https://inlet-ap.com/docs/audit-trail.md): What the audit log records, why it is append-only with no edit or delete path, and how to use it at month end or when an auditor asks a question
- [Plans and limits](https://inlet-ap.com/docs/plans-and-limits.md): What a processed invoice is, what each plan includes, how overage is charged, what happens when a free workspace reaches its cap, and the QuickBooks limits
- [Security and data](https://inlet-ap.com/docs/security-and-data.md): How workspaces and entities are kept apart, what quarantine is for, how long data is kept, and the certifications inletAP does not hold
- [Multi-entity QuickBooks](https://inlet-ap.com/docs/multi-entity-quickbooks.md): A QuickBooks bill belongs to one company, so an invoice split across ownership entities with separate books posts as one bill per company — mapping, the fan-out banner, partially_exported, and what inletAP does not do
- [Allocation rounding](https://inlet-ap.com/docs/allocation-rounding.md): The exact rule for the odd cent in a split — largest remainder, integer cents, which row takes the extra penny, and why a split must balance to the cent
- [Property approvals](https://inlet-ap.com/docs/property-approvals.md): How a split invoice routes to the people who own each building, why one person gets one task rather than one per property, and the two settings that govern per-slice auto-approval and what each approver can see
- [Second Look](https://inlet-ap.com/docs/second-look.md): The check that runs on every bill — what it compares, the history it needs before it can compare anything, what each finding means, the two verbs, how to mute a vendor, and the defaults with the numbers written out
- [Duplicate detection](https://inlet-ap.com/docs/duplicate-detection.md): How an invoice is compared against the invoices you already have from that vendor — the matching rules in plain English, the guards that stop a normal monthly bill being called a copy, what a hard duplicate blocks, and what to do with a statement
- [Metrics reference](https://inlet-ap.com/docs/metrics-reference.md): What every number on the reports page counts, in the words the server itself ships with the number, and which measures inletAP deliberately does not report

## Troubleshooting

- [Why hasn't my invoice appeared?](https://inlet-ap.com/docs/invoice-not-appearing.md): A diagnostic order for a missing invoice — intake address, forwarding, duplicates, filtering, plan quota and quarantine — and what each looks like
- [Extraction problems](https://inlet-ap.com/docs/extraction-problems.md): What to do when fields are wrong or missing, poor scans and unusual layouts, multi-invoice emails, and line items that refuse to sum to the total
- [Export failures](https://inlet-ap.com/docs/export-failures.md): Why a batch lands in failed_export — connector state, missing vendors or accounts, duplicate bills, rejections, one company of several — and how to retry

## Other

- [How it works](https://inlet-ap.com/how-it-works): The pipeline stage by stage, and which stages are automatic.
- [Free invoice inbox test](https://inlet-ap.com/invoice-inbox-test): Email an invoice to a public test address and get the extracted fields back. No account, no card.
- [About](https://inlet-ap.com/about): Who builds it, the scope the product deliberately refuses, and the honesty policy.
- [Support](https://inlet-ap.com/support): Channels, response targets and support hours.
- [Pricing](https://inlet-ap.com/pricing): Plans, invoice allowances and overage rates.
- [Integrations](https://inlet-ap.com/integrations): Two shipped destinations — a direct QuickBooks Online connector, and a CSV export whose columns the customer defines themselves. Xero, AppFolio, Buildium, Yardi and Rent Manager are not built: no connector, no per-product template, no date.
- [Splitting one invoice across properties](https://inlet-ap.com/multi-property-invoice-splitting): One vendor invoice split across every property it covers, balanced to the cent — and where those properties keep separate books, posted as one QuickBooks bill per company. Bases: amount, percent, even share, unit count, square footage. Splits save as reusable allocation templates. Properties tracked as QuickBooks Locations rather than classes cannot be split at all.
- [Duplicate invoice detection and price-change checks](https://inlet-ap.com/duplicate-invoice-detection): Every bill is compared against what that vendor has billed for that property before, against your approval thresholds, and against every invoice you already have from them — with no threshold to set and nothing to configure. A finding does not hold the bill and does not contact the vendor. One thing in the product blocks anything at all: a top-tier duplicate cannot be exported until a person decides. Duplicate checks and approval-threshold checks work on the first invoice you send us. Price comparison needs about five invoices from a vendor for a property before it can compare anything, and the first invoice from a vendor carries a note saying we will start checking, rather than staying silent. No score or band is shown. No catch rate is published. Contract upload, inflation-index checks, weather normalization for utilities and cross-customer benchmarking are not in the product.
- [Security](https://inlet-ap.com/security): Controls, retention and the audit trail.
- [FAQ](https://inlet-ap.com/faq): The questions buyers actually ask, including the awkward ones.